Khella88 Privacy Policy

Khella88 (referred to as "we", "us", or "Khella88") is an internationally licensed online gaming and Sports Betting platform. We are genuinely committed to protecting your privacy. This Privacy Policy explains what data Khella88 collects, why and how it is used, who it is shared with, and the measures we take to keep your information secure.

This policy applies to Khella88's website, mobile app, and all other digital services. By using Khella88, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

• This policy is aligned with the principles of GDPR, the international data privacy standard.
• Data belonging to Bangladeshi users is processed in accordance with local laws.
• This policy may be updated at any time — when changes are made, the date at the top of the page will be revised accordingly.

Khella88 only collects information that is necessary to provide our services. We do not request unnecessary or excessive data. Below is a detailed breakdown of what we collect:

Khella88 uses collected data solely for specific, legitimate purposes. We will never use your information for anything not described in this policy.

• Account Management: To manage registration, login, and account security.
• Payment processing: To process deposits and withdrawals smoothly.
• Service improvement: To personalize your gaming experience and improve the quality of the platform.
• Security: To prevent fraud, money laundering, and illegal activities.
• Legal Compliance: To submit required information to the licensing authority.
• Contact: To send important updates, bonus offers, and promotional messages.
• Responsible Gaming: To analyze gaming behavior and provide support where potential issues are identified.

If you no longer wish to receive promotional messages, you can unsubscribe at any time through your account settings or by contacting our support team.

Khella88 never sells your personal data. However, limited information may be shared with trusted partners in certain circumstances:

• Payment Providers: Approved payment gateways such as bKash, Nagad, and Rocket are used solely to process transactions.
• Game providers: Live casino and slots game software providers, for game operation purposes only.
• KYC Services: Approved third-party KYC providers for identity verification.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Fraud Prevention: With approved services for industry-wide fraud prevention.

Khella88 uses cookies to enhance your browsing experience. Cookies are small files stored in your browser that help remember your preferences on future visits.

• Essential cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Used to understand which sections of the platform see the most activity.
• Marketing Cookies: Used to show relevant offers — can be turned off.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

Khella88 does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

Once the retention period expires, data is securely deleted or anonymized.

At Khella88, you have full control over your data. We believe transparency and user rights are the foundation of a trustworthy platform. Your rights are outlined below:

Khella88 strictly does not provide services to anyone under 18 and never knowingly collects data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If a parent or guardian discovers that their minor child has created an account on Khella88, please contact our support team immediately. We will act promptly and delete all associated data.

Khella88 follows the highest industry standards to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): An additional layer of security for logins and withdrawals.
• Firewall & DDoS Protection: Protected against server attacks.
• Regular security audits: Regular penetration testing conducted by external security experts.
• Access Control: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Data is securely backed up to prevent loss in the event of an incident.

Khella88 works with certain third-party services, including game providers, payment gateways, and analytics tools. Each of these partners maintains their own privacy policy.

• We only work with trusted and recognized third-party service providers.
• A Data Processing Agreement (DPA) is in place with every third-party partner.
• Third parties are not permitted to use shared data for their own marketing or any other purposes.

Khella88 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or via a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. We recommend visiting this page regularly.

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please contact us:

• Email : support@khella88.im
• Live Chat: Click the chat button at the bottom right corner of the platform
• Support Hours: 24 hours a day, 7 days a week
• Language: Support is available in both Bengali and English
• Response Time: Usually within 24 hours

We take every privacy-related complaint seriously and work to resolve it as promptly as possible.